Yeah, I’ve experienced this myself. When driving in areas I know, I can ignore the directions sending me and a zillion other cars onto the tiny residential streets with the blind corner, but there have been times when I was going somewhere unfamiliar with a deadline and I trusted the directions, only to find myself in a massive traffic jam on a street that just wasn’t made for the volume.
Your Navigation App Is Making Traffic Unmanageable – IEEE Spectrum
https://spectrum.ieee.org/computing/hardware/your-navigation-app-is-making-traffic-unmanageable