I, I.T.

The best laid plans…

I arrived at work early today in order to do minor maintenance on a pair of servers. The plan was that it would be done by the time people started showing up at 9:00.

It’s 11:40, and I just finished.

Server A: Install latest patches and reboot. Problem: Server decided to hang on login. Solution: reboot again. Simple, but annoying.

Server B: Shut down, install RAM, reboot. Problem 1: Server would not take any of the new memory that, according to the manual (downloaded as a PDF from Dell), it should have accepted. Problem 2: After re-installing the old RAM, Microsoft Exchange refused to start, offering only a 10-digit error code as explanation. Solution: Lots of Google and MS Knowledge Base searches suggesting database problems turned out to be completely irrelevant upon finding another set of logs that mentioned a nonexistent drive F. Opened up the computer, reattached the loose SCSI cable, and everything ran fine.

Current Mood: 😡frustrated

Fighting fatigue and frustration

I’m the only one here today. I at least thought my boss was coming in, but I haven’t seen him yet. Still, he keeps odd hours, so it wouldn’t surprise me if he showed up at 3:00 and stayed into the evening.

Busy trying to get a new mail server set up. Using Mandrake instead of Red Hat due to driver issues. And while things that are built in work great, things that I’ve had to configure manually have been problematic. Right now I’m fighting a PAM/LDAP bug that I hope is limited to SSH, or else the server’s going to be unusable for any sort of authentication. Beginning to wonder whether it will be ready before the current server melts down under the load.

Staying up way too late. I was the first one in this morning, and started some coffee, figuring I’d need more than the one travel mug from home. Didn’t go back for a while. Co-worker showed up a bit later: “Did you make coffee this morning?” “Uh, yeah.” “Did you get enough sleep last night?” “Uh, no… why?” I ran through my memory of the morning and while I could remember getting the filter, the filter basket, and the coffee grounds, and I could remember turning the coffee maker on, I couldn’t actually remember putting the coffee pot under the spout. Guess why.

On Monday, the uberboss talked with me, my boss, and two other co-workers about a reorganization plan. It’s a bit complicated, and involves the fact that someone from a copmany we do development for is coming out to work with us on-site for 8 months, but basically I need to pick up skills I haven’t used in about 7 years instead of doing (a) what I’m good at and (b) what they hired me for. So I’m trying to take care of various back-burner projects before I have to focus on programming.

One of those back-burner projects was a server upgrade that went wrong and kept me at work until 10pm on Monday, and took up a big chunk of Tuesday morning trying to resolve the remaining issues. I’ve still got one web project I need to finish, and just picked up a new one. And there’s the melting mail server. And we’re coming up on a 3-day weekend of which two days are already planned with various sets of relatives. Vacation? Yeah, right!

Sleeeeeeep

Up too late repeatedly this week. (What else is new?) Tuesday night it was writing down ideas for a joke website (which will remain nameless until it’s a bit further along). Sometimes when I’m trying to go to sleep my mind will start writing. Often it’ll be some rant about something that’s been bugging me, or sometimes it’ll be about something I found interesting, or an email to send someone, or ideas for my website. The problem is that I generally don’t pick these up again the next day, and I had some good ideas. I’m still kicking myself for completely forgetting what I was absolutely convinced would be a great stand-alone website idea, so obvious I wouldn’t have to write it down, and… well, I should have written it down.

So Tuesday night I got up and wrote stuff down.

And last night I finished the taxes. I’d done a rough draft a few weeks ago, just to confirm we were getting a refund that could significantly finance our vacation, but put off finishing the federal taxes and doing the state taxes, which are usually simpler… only the rules about deducting interest paid on student loans are different. CA only lets you deduct interest payments during the first 60 months of repayment, and I graduated in 1999, so I had to track down exactly when the loan went into repayment in order to figure out whether I could deduct the whole amount, or whether I had to estimate 11 months, 10 months, etc. In the end I had to run everything through another 1-page worksheet that exactly cancelled out the decuction, so it didn’t really matter when the 60-month cutoff date fell.

Sometimes I think tax preparers must have lobbyists in Congress and at the state level, trying to make sure the forms are as complicated as possible. I know it’s mostly about incentives, encouraging or rewarding certain types of behavior, but taking a different cut from every type of income seems a bit extreme.

Anyway, about a half hour ago I realized I was staring dumbly at the monitor here. The energy rushes from morning, breakfast, and lunch had each worn off, and when I finally got around to heading for the lunch room I was very glad to find there was still coffee. (I can’t even remember the last time I had work coffee.) It reminds me, actually, of college, when the class I was most likely to fall asleep in was generally the one mid-afternoon. Of course, now that I think about it, the only classes I can remember sleeping in on a regular basis were Early American Literature (with the exception of Ben Franklin’s autobiography, it was a slog) and, a class on Old English. It doesn’t fit the pattern, because it was mid-morning, and the subject was fascinating. And I really hated falling asleep in there, because aside from the interesting subject matter, it was a 10-person class held around a conference table in a tiny office.

Well, I guess it’s back to battling with server hardware.

Current Mood: 😴sleepy
Current Music: does the jet engine on my desk count?

Venting

Remember, when you’re tempted to say, “Great, now what?” — DON’T!

After watching the very intense Farscape: The Peacekeeper Wars, we came home, I flopped on the bed, and thought, “I’m tempted to stay here.” But no, I wanted to post a brief, spoiler-free review. Heh, heh, heh.

(Feel free to ignore this post — I just need to vent somewhere.)

#1. The Computer

Yeesh.

Around 10:00, one of my co-workers asked me about an error message he was seeing every time he booted Windows. It looked related to yesterday’s JPEG security fix (yes, you can now get hacked/infected/etc. just by looking at an image using Microsoft software), so I went to Windows Update.

And then the pop-up ads started. There should not be any advertisements on Windows Update. Clearly something was wrong.

I spent the next 1½ hours removing adware from his computer. Even after removing the obvious bits through the control panel (some of which left pieces behind), Norton found 21 different pieces of adware, including a program whose sole purpose is to surreptitiously download and install new adware while no-one’s looking, and several programs that claim to block pop-ups, but actually generate them.

Current Mood: 😡annoyed

Blast from the past

Wow. We just turned back on a website account for a customer whose domain was “hijacked” a year ago (IIRC he didn’t renew on time, and someone snatched it up). Apparently he gave up trying to get it back, because he asked us to set it up under a new domain name.

We hadn’t moved the files at all, so all we had to do was change the name in our config. (And fix an error in a CGI script that probably relates to a Perl upgrade, since it presumably worked before.) But the site…

Let me just say it was already old before he lost the domain name. It probably looked old in 1999. Everything’s centered, it’s got blink tags, animated GIFs, a clock and a Java-based music player.

But the thing that caught my attention was the “Netscape Now! 3.0” button.

(Netscape 3 came out in 1996. Windows 95 was still new, IE was barely usable at its own version 3, NCSA was still working on Mosaic and Netscape was still charging money for its browser.)

Current Mood: 🤔nostalgic

A ton of batteries

My boss and I just finished installing 1300 pounds of extra batteries for our server room’s UPS* units, more than doubling our previous backup coverage.

See, the power company has decided they need to cut power to our block for 8 hours tomorrow night in order to do work on the local grid. And here we were with only enough battery power for 2½-3 hours. (This was more than enough back in the era of rolling blackouts, since those only lasted an hour or so.) We can shut down everything on the inside network, no problem… but a five-hour outage for all the websites, email accounts, dialups, DSL accounts, etc. that we host is not something we want to be stuck with.

So we got more batteries.

We’ll still have to be here at least part of the time tomorrow night, keeping an eye on things, turning off internal systems to conserve power, etc. I can’t say I’m looking forward to that.

* That’s uninterruptable power supply, not united parcel service.

Future Con

Hmmm… a co-worker has informed me that he just made hotel reservations for next year’s Comic Con (this year’s having ended yesterday)… and that some of the nearby hotels are already sold out!

alenxa and I pre-registered for next year’s convention yesterday (avoiding deadline issues and saving $50 over the at-the-door price for a full membership). It might be worth planning further ahead…

Current Mood: 🤔contemplative

Nanofire

A bit of excitement at work today. There was a small electrical fire over the weekend. Fortunately someone was working on Saturday, noticed one of the servers wasn’t responding, went into the server room and saw the plug on a heavy-duty extension cord glowing slightly, with smoke coming out. He unplugged it from the wall, made sure it went out, then rearranged some power cords so he could get back to work.

We’ve bypassed the UPS involved until we can be absolutely sure that (a) it didn’t cause the short and (b) it wasn’t damaged. There’s charring on the outside of the plug where it was in contact with the extension cord, though nothing like what we found inside the other plug. The hot wire had burned clean through, leaving charcoal dust all over the inside of the plug. The cable and the circuit breaker are both rated for 20 amps, so the most likely explanation (since the UPS wasn’t belching flames) is that the cable was faulty – and an extension cord is a lot easier to replace than a 130-lb power supply!

Does this sound remotely familiar?

alenxa and I were driving back from lunch when something reminded me of David Bowie’s “A Space Oddity.” This in turn reminded me of a previous conversation — with somebody — about a story or story idea I had read or thought of. The key issue here was the repeated “Major Tom” theme. There are at least the two songs, and I recall hearing that there is at least one more somewhere.

Anyway, the story idea was this: suppose there was some seriously traumatic event – maybe not 9/11 level, maybe more like Challenger, or any of several celebrities who died before their time – that everyone knew about, and everyone was affected by. Now suppose that all memories and records of this event disappeared. But it’s still sitting there, in the back of people’s minds, and every once in a while there’s a song, or a TV movie, or something about this event that no one remembers really happened.

Imagine “Candle in the Wind” without Marilyn Monroe, for instance. Or imagine that an early astronaut really did drift off into space to be lost, and no one remembers Major Tom except a few songwriters, and even they don’t realize they’re remembering his story and not making it up.

Has anyone read a story like this? If not, would anyone like to?